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Free delivery across South Africa / Steel retractable tether built into every bag, attaches to any case
Secura22

Refund and Returns Policy

Refund and Returns Policy

  • We do not offer refunds. All returns will be handled in the form of store credit only.

  • If you wish to return a product, you must contact us within 7 days of delivery to request the store credit.

  • The customer is responsible for the cost of shipping the item back to us.

  • Returned items must be in their original condition, unused, with all packaging and tags intact.

  • Once we receive the return and inspect it, we will issue a store credit for the value of the item (excluding original shipping costs).

  • The store credit will be valid for 12 months from the date of issue.

  • We do not accept returns on certain items (if applicable; e.g. hygiene items, customised orders etc.).